Transparency, trust, and responsible platform operations across all ChAinge Logic products — including TipC digital tipping.
Privacy Policy
How we collect, process, store, and protect your personal information in accordance with POPIA. Covers TipC worker and customer data.
Terms & Conditions
Governing terms for use of our website, AI automation services, custom software products, and the TipC digital tipping platform.
Refunds & Disputes
Our policy on tip transaction disputes, mistaken payments, fraud investigations, and refund eligibility — including Ozow reconciliation.
Worker Payout Policy
TipC payout schedules, additional payout request rules (max 2 per week at R6.00 each), verification requirements, banking obligations, and fraud hold procedures.
Contact & Complaints
How to raise support queries, billing disputes, payout disputes, or privacy complaints — with formal escalation paths and response SLAs.
PAIA & POPIA Notice
South African statutory notices: access to information manual, POPIA rights summary, data request and correction procedures.
Registered entity: ChAinge Logic (Pty) Ltd, Republic of South Africa. Our legal documents govern use of all ChAinge Logic services and products, including the TipC QR-based digital tipping platform. Payment facilitation is processed through Ozow and subject to their terms in addition to ours. All policies are governed by the laws of South Africa.